7,200 complaints against e-commerce firms in 2025 for selling fake goods
National Consumer Helpline received around 7,200 complaints against e-commerce firms/platforms in January to June period of this year for the sale of spurious, fake and duplicate products. This marks a 44% increase from the whole of 2024, which saw 4,997 such complaints. Bureau of Indian Standards has carried out 22 search and seizure operations at e-commerce firms' warehouses in FY25.