AI startup plans to replace India's call-centre workers: Report
Karnataka-based AI startup LimeChat aims to make customer-service jobs almost obsolete in India, Reuters reported. LimeChat said its generative AI agents enable clients to slash by 80% the number of workers needed to handle 10,000 monthly queries. The report stated that AI-powered systems are subsuming jobs in technical support, customer care and data management, which were once done by graduates.