BIAL clarifies ₹700 charge was for porter, not wheelchair
Bengaluru Airport (BIAL) clarified that the ₹700 fee charged to a passenger was for porter service handling multiple check-in bags, not wheelchair assistance. The elderly woman, travelling alone from Tokyo via Japan Airlines, received standard wheelchair support. BIAL emphasised that wheelchair assistance is free through airlines if pre-booked, while porter services incur a separate charge.