How to file complaint with Insurance Ombudsman over claim-related dispute?
A policyholder can approach Bima Lokpal, or Insurance Ombudsman, online or offline to resolve claim-related disputes with insurance companies or brokers. For filing online complaint, policyholder needs to visit Insurance Ombudsman's official website and click on "Register Complaint" followed by filling in details and uploading documents. For offline, one can use email, post or visit their office.