Taco Bell steps back from AI rollout after '18,000 water cups' prank crashes the tech
Taco Bell is stepping back from rolling out AI to take orders at drive-throughs after a customer's prank glitched the system. A video showed a customer ordering 18,000 water cups, which forced an employee to take over after the AI crashed. Another video showed a customer getting angry as the AI repeatedly asked him to add more drinks to order.