Zoom India’s Ullipalem talks AI shift, smart tools at work
Zoom India’s Mehar Ullipalem discussed in an interview company’s evolution into AI‑first platform, with Zoom Phone now live in six telecom circles, offering AI features like post‑call summaries, voicemail task extraction. He highlighted strong demand for Zoom Contact Centre from companies like Lenskart and said Solutions Engineers now design AI‑enhanced workflows, focusing on business outcomes.