Infosys' former CFO Mohandas Pai has called for action against hostesses on Air India Express flight 2142, terming it "lousy". "Crude, badly behaved, sloppy service...Arguing with a passenger...The least one can expect is a polite crew," he said. "They must be the legacy staff of...sarkari carrier," an X user said, while another said, "I find most of them friendly."