A Jefferies report warns AI could trigger a 20% revenue decline in global IT services between 2025-30, especially in high-margin areas like application management and BPO. Enterprises may hold back fresh IT spends, while AI-led productivity gains squeeze legacy revenues. Growth may slow to just 1.5 to 3% CAGR over 2024-29, compared to past double-digit expansion.
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11:59 am on
12 Sep